Privacy Policy for Riyadh Royal Spa

Effective Date: 01/01/2024

At Riyadh Royal Spa, we prioritize the privacy and security of our customers' personal information. This privacy policy outlines how we collect, use, and protect the information provided to us through our services.

1. Information We Collect

We collect personal information when you book a service, use our website, or interact with our business in any way. This includes, but is not limited to:

• Name
• Contact Information (e.g., phone number, email address)
• Payment Details (processed securely through encrypted third-party payment providers)
• Service Booking Details (e.g., date, time, location)
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2. How We Use Your Information

We use your information for the following purposes:

• To process and confirm service bookings
• To communicate with you regarding your appointments
• To improve our services and customer experience
• To handle payment and transaction processing securely
• To comply with legal obligations
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3. How We Protect Your Information

Riyadh Royal Spa takes your privacy seriously and implements the following measures to protect your personal information:

• Use of secure, encrypted payment systems for financial transactions
• Regular security audits to ensure the safety of our systems
• Confidentiality agreements with employees to prevent unauthorized access
• Secure storage of customer data in accordance with data protection regulations
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4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• With trusted third-party service providers (e.g., payment processors) who help us operate our business and provide services to you, under strict confidentiality agreements.
• As required by law, to comply with legal processes, or to protect the rights, property, or safety of Riyadh Royal Spa or our customers.
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5. Your Rights and Choices

You have the right to:

• Access, update, or correct your personal information at any time.
• Request the deletion of your personal information, subject to applicable laws.
• Opt-out of receiving promotional emails or marketing materials.
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6. Cookies and Tracking Technologies

Our website may use cookies to improve your user experience, track your preferences, and analyze traffic patterns. You can control cookie settings through your browser preferences.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at:

Riyadh Royal Spa

riyadh, saudi arabia
support@riyadhroyalspa.com
+966575922464